February 3, 2011
January 31, 2011
January 24, 2011
Hotel Abruzzi in rome January 23, 2011

Review sites, the future?

December 29, 2010

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TripAdvisor's Logo

If you want to start a heated discussion with an independent hotelier, talk to him about Tripadvisor. People either love it or hate it, and those that don’t do either, ignore it. No doubt, hotel reviews on the internet has forced hotels to up their service level and care. In the past many could get […]

Mobile hotel shopping?

October 16, 2010

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Paypal versus iTunes - mobile shopping

Could iTunes becomes the new Paypal? In mobile shopping, it is quite hard to imagine someone pulling out their credit card in the metro and entering it on their mobile to complete the purchase of their hotel room. Not too many people would feel comfortable with that. But what about all those people that have […]

Figuring out a hotel USP

October 6, 2010

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Aside from a very over-used marketing term, USP just means: Unique Selling Proposition or Unique Selling Point. It is what makes you different from the rest of the competition. A USP is not a catch phrase or a marketing tag-line. It is also not your marketing slogan. The USP is what separates you from the […]

Consumer Trends and Hotel Shopping

September 29, 2010

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Shopping for a Hotel, not so direct

At WIHP we’ve been analysing shopper trends like many marketers do. Something that struck me recently was just how much shopping goes on before someone selects a hotel. The average internet user checks out at least 6 hotel websites before doing their booking. The average internet user takes over 24 hours between their first search […]

Importance of the Tripadvisor Link

September 20, 2010

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Tripadvisor Link - worth 1000 euros?

I noticed quite some hotels have not purchased the link to their website on their Tripadvisor page, which was understandable at first. I purchased the link for some hotels I was consulting to see the result. Of course like everything new we thought this would be an avalanche of visits and bookings. After all we […]

5 tips for Hotels on Facebook

September 17, 2010

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Facebook for Hotels

Running the Social media campaigns for some 60 hotels currently and more coming every month we’ve gotten to see a few points that hotels should follow when in comes to doing their Facebook page especially independent hotels. 1. Have a Facebook page. If you’re not sure whether you should be keeping a Facebook page then […]